Looking After Ourselves Mindfulness Don’t sweat the small stuff… and it’s all small stuff 10 ways to make better decisions Avoid burnout Full catastrophe living Guilt versus shame Values What you see isn’t always what you get Sanskrit salutation to the dawn Just for today Rules for being human Assertiveness The 4 Characters – Aggressive, Passive, Indirectly aggressive & Assertive Body language in assertiveness The Broken Record Confrontation Constructive criticism Criticism Assertiveness – overview Negative enquiry Saying no Verbal behaviour in assertiveness Self-deception Attitudes, Values and Beliefs (AVB)