Transactional leadership (maintenance) | Transformational leadership (transforms) |
Head down | Head up |
Focus on practical | Focus on possible |
Coaches/directs | Inspires |
Doing the job right | Doing the right job |
Harnesses/directs energy | Creates energy |
Turns ideas into reality | Has vision/ideas |
Performance | Potential |
Pragmatism | Inspiration |
Sets objectives | Questions assumptions |
Fixes problems | Creates problems |
Successful leaders
- Create focus
- Communicate compellingly
- Establish trust
- Have interpersonal skills
- Focus on success
Leaders need to
- Develop positive self-regard
- Accept people as they are
- Approach relationships in the present not in the past
- Treat those close to them as courteously as they treat casual acquaintances
- Trust others even if the risk seems great
- Do without constant approval/recognition
Managers vs leaders
Smart organisations value both
Managers | Leaders |
Order and consistency | Coping with change |
Manage complexity by planning and budgeting, allocating resources | Set a direction
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Organisation and staffing | Aligning people
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Controlling and problem solving, monitoring results vs plan | Motivating and inspiring
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Personal qualities
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Personal qualities
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Leaders usually have an opportunity to try out their leadership skills in 20’s and 30’s and then learn by their successes and mistakes.
Recognition of potential leaders when young and apply appropriate development strategies for that individual.
Transformational leadership
Evokes fundamental change in basic political and cultural systems of the organisation
Organisational dynamics of change
- Trigger events indicate a change is needed
- The change unleashes mixed feelings: when a needed change is perceived by the organisational leaders, the dominant group in the organisation must experience dissatisfaction with the status quo.
Felt need
Perceived need for change by key leaders
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Resistant forces
Technical/political/cultural
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Create a vision
Technical/political/cultural
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Mobilisation of commitment
Technical/political/cultural
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Institutionalisation of change
Technical/political/cultural
- Technical system resistances
- Habit and inertia
- Fear of the unknown
- Loss of organisational predictability
- Unable to rearrange costs
- Political system resistances
- Powerful coalitions
- Resource limitations
- Leader may have to change past behaviour/decisions to bring about the change
- Cultural system resistances
- Selective perception (cultural filters)
- Security based on the past
- Lack of climate for change
- Quick-fix leadership leads to decline
- Revitalisation requires transformational leadership
- Creation of a vision
- Mobilisation of commitment
- Institutionalisation of change
Individual dynamics of change
Endings
Disengagement – disidentification – disenchantment – disorientation
Replace past glories with future opportunities
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Neutral zone (transition state)
Death & rebirth – disintegration & reintegration – perspectives on endings & new beginnings
“Time out”
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New beginnings (revitalisation)
Find inner realignment and release new energy
New scripts not replay of old ones, future opportunities
Have moved through neutral zone
Learning from the past