Problems:
- Initial anxiety
- Preoccupation with self-image
- Encourage group to describe previous exposure to videotaping and their reaction to it.
Facilitate negative feelings to assist in ventilation of true feelings. (Use flipchart) - Gradually introduce positive attributes of video:
- 2-way interchange
- Give trainee control of video
- Trainer as facilitator
- Role play one of the video consultations (no more than 4-5min).
- Replay the consultation on video:
- Allow trainee to express feelings about initial reactions
- Anxiety is normal but temporary
- Verbal/non-verbal/body image
- Distorting effect of video (eg poor clarity of detail)
- Reinforce positive aspects of patient’s behaviour
- Positively reinforce evident skills
- Allow trainee further chance to mention their feelings